In this video, Allen from Kiddywinkles explains how we handle sickness and minor accidents at our centres with calm, care and clear communication. 

If your child becomes unwell during the day, we’ll contact you immediately, keep them comfortable, and follow our health policy to make sure everyone stays safe. If there’s a small accident — like a trip, bump, or scrape — our teachers are trained in first aid and know exactly what to do. Most importantly, you’ll always be informed, whether it’s a quick message or a detailed incident report. 

We know these moments matter. That’s why we act quickly, communicate clearly, and care like you would.